Do you want to send SMS to your customers using the DLT platform through Smartping or PingConnect (by Videocon)? Then, you need to understand how to Add Telemarketer in Smartping or PingConnect in your PE-TM (Principal Entity – Telemarketer) binding chain.
With help from Kapsystem, this process becomes much easier. We make bulk SMS and DLT registration simple for schools, banks, hospitals, and businesses. At just 13 Paise per SMS, you get powerful messaging with full DLT compliance!

What is DLT and Why is PE-TM Binding Needed?
DLT (Distributed Ledger Technology) is a government rule made by TRAI to stop spam SMS. Every company sending SMS must register on a DLT platform. Smartping and PingConnect are DLT platforms managed by Videocon.
PE-TM binding means linking your business (Principal Entity) with a Telemarketer like Kapsystem. Without this, your messages won’t go through!
Why Choose Kapsystem for DLT & Bulk SMS?
- Complete DLT Support
- Bulk SMS with fast delivery
- Free SMS API Testing
- Low Price – Only 13 Paise per SMS
- Help for all industries – Schools, hospitals, real estate, marketing, etc.
Step-by-Step Guide: Add Telemarketer in Smartping or PingConnect (Videocon DLT)
- Go to the official DLT website: Smartping or PingConnect.
- Login as a Principal Entity (your business account).
- Click on the “Telemarketer Binding” or “PE-TM Link” section.
- Click “Add Telemarketer.”
- Search for Kapsystem using our Telemarketer ID (we will provide it after sign-up).
- Select us and click “Submit.”
- Wait for approval. It usually takes 24-48 hours.
Once approved, you’re ready to send SMS through Kapsystem’s platform!
What You Need Before Binding
- DLT registration completed on Smartping or PingConnect
- Sender ID approved
- Message templates approved
- Telemarketer ID of Kapsystem
Use Cases Where PE-TM Binding is Needed
- Schools sending alerts to parents
- Hospitals sending reports
- E-commerce businesses for order status
- Banks sending OTPs
Benefits of Adding Kapsystem as Telemarketer
- Easy setup and onboarding
- Reliable DLT registration help
- Promotional SMS and Transactional SMS support
- Industry-compliant templates
- Works for small businesses, startups, and enterprises
How Kapsystem Helps with PE-TM Approval Process
Kapsystem guides you through every stage of the PE-TM binding process, from Telemarketer ID submission to final DLT approval. Our experts handle documentation, sender ID validation, and template linking to ensure your requests are approved quickly. You also receive real-time updates and technical support until your binding is active and ready for SMS delivery.
Why it matters: Many businesses face delays due to minor data errors. Kapsystem’s hands-on approach guarantees smoother, faster approvals with zero confusion.
Troubleshooting DLT Binding Errors
Sometimes, PE-TM binding requests can get rejected or delayed. Here are common issues and how to fix them:
| Error Type | Cause | Solution |
|---|---|---|
| Wrong Telemarketer ID | Mistyped or old ID | Verify with Kapsystem’s latest Telemarketer ID |
| Missing Documents | Incomplete PE profile | Upload PAN, GST, and business certificate properly |
| Unapproved Sender Name | Sender ID mismatch | Reapply with DLT-approved Sender ID |
| Duplicate Request | Submitted twice | Wait 24-48 hours before retrying |
| Invalid Binding Request | Wrong DLT portal selection | Use Smartping or PingConnect correctly |
Tip: Always confirm your Telemarketer’s status on the DLT dashboard before resubmitting your request.
Common Mistakes to Avoid
- Wrong Telemarketer ID entry
- Incomplete PE documents
- Unapproved sender name
- Using promotional content in transactional route
Why Smartping and PingConnect?
Videocon’s platforms are popular because they are fast and trusted by many. If you’re using Smartping or PingConnect, adding Kapsystem as your telemarketer makes your SMS campaigns super smooth and DLT-compliant.
Smartping vs PingConnect DLT Comparison Table
| Feature | Smartping (Videocon) | PingConnect (Videocon) |
|---|---|---|
| Platform URL | smartping.live | pingconnect.in |
| Interface Usability | Beginner-friendly | Advanced dashboard |
| Approval Time | 24-48 hours | 24-48 hours |
| Customer Support | Standard | Enhanced ticket system |
| Best For | Small and medium businesses | Enterprises and frequent senders |
| Kapsystem Integration | ✔ Full Support | ✔ Full Support |
Both platforms are reliable, but Smartping is ideal for simple use cases, while PingConnect suits larger enterprises needing deeper tracking and control.
Get Started with Kapsystem Today!
If you want your SMS to reach your customers without any delay, you need the best telemarketer. That’s where Kapsystem comes in! We make DLT, binding, and bulk SMS delivery super easy for you.
Contact us now to get your telemarketer ID, API access, and full onboarding help. Let’s make your communication fast and DLT-ready!
FAQs
What is PE-TM Binding?
It means linking your company (PE) with a telemarketer (TM) so you can send SMS using DLT.
Why should I choose Kapsystem as my telemarketer?
We offer easy setup, 13 paise/SMS pricing, DLT help, and trusted delivery.
Where do I add Kapsystem in Smartping?
Go to PE-TM binding, search Kapsystem, and click submit. Wait for approval.
Do I need to do DLT registration separately?
Yes, but Kapsystem will guide you. See our full support at Kapsystem Services.
Is the process the same on PingConnect?
Yes, the steps are the same. The only difference is the website URL.
What documents do I need?
PAN, GST, business certificate, and letterhead with signature are usually needed.
Can Kapsystem help with sender ID approval?
Yes! We also help with template approval and testing APIs.
How long does PE-TM approval take?
Usually 1-2 days. We’ll keep you updated during the process.
What if my request is rejected?
Kapsystem will help correct the issue and re-apply.
Is this needed for OTP SMS too?
Yes! Whether it’s OTP or marketing SMS, DLT & PE-TM binding is mandatory.

